Customer Service Representative / Accounting Staff

Job Description

Customer Service Representative / Accounting Staff

Location: Atlanta, GA Employment Type: Full-Time

Schedule: Monday-Friday | 8:00 AM – 5:00 PM (1 – hour lunch) Hours: 40 hours per week

Compensation: Competitive pay based on experience

Job Overview

ATL Search Group is seeking a motivated and detail-oriented Customer Service Representative / Accounting Staff for one of our clients in the Atlanta area.

This position is ideal for someone who enjoys providing excellent customer service while supporting daily accounting and administrative operations. The successful candidate will communicate with customers, process orders, maintain accurate records, and ass ist with various office functions in a fast-paced environment. The ideal candidate is organized, dependable, able to multitask, and committed to delivering outstanding customer service with a high level of accuracy.

Key Responsibilities

• Communicate with customers primarily via email and phone.
• Enter customer orders accurately into the company’s accounting system.
• Track and maintain purchase reports using Microsoft Excel.
• Schedule customer appointments as needed.
• Provide administrative and accounting support to the office team.
• Assist with customer inquiries and order status updates.
• Cover responsibilities for team members during absences when required.
• Maintain accurate documentation and records.
• Support daily office operations and perform additional administrative duties as assigned.

Required Qualifications

• Previous office or administrative experience.
• Intermediate proficiency in Microsoft Office: o Excel o Outlook o Word
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Strong analytical skills and attention to detail.
• Ability to prioritize tasks and work efficiently in a fast-paced office environment.
• Professional attitude with excellent phone and email etiquette.
• Reliable with a strong work ethic and commitment to meeti ng deadlines.

Preferred Qualifications

• Previous experience in Customer Servi ce, Administrative Support, or Accounting.
• Experience using accounting or ERP software.
• Order entry or data entry experience.
• Basic knowledge of accounting principles.

Schedule

• Monday through Friday
• 8:00 AM – 5:00 PM
• One-hour lunch break
• 40 hours per week Note: This position has a strict attendance policy. Dependability and punctuality are essential for success in this role.

Comp ensation

• Competitive pay, based on experience and qualifications. Why Join This Company? This is a great opportunity to join a collaborative o ffice environment where you’ll play an important role in supporting both customer service and accounting operations. If you’re organized, enjoy helping customers, and are looking for a stable position with opportunities for professional growth, we’d love t o hear from you.

Apply Today

If you’re a dependable professional with strong customer service and administrative skills, apply today and take the next step in your c areer with ATL Search Group.

Equal Opportunity Employer

ATL Search Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.